Hotel Policies

Welcome to Rooms Hotels. Our experience is passionately authentic, a mirror image of modern day Georgia interlaced with its traditions and history. Have a glance at our service offerings and house rules before your stay.


Express Check-in/Check-out
24/7 Front Desk
24/7 Room service
24/7 Security
Luggage Storage
Daily Maid Service
Ironing service (upon request)
Dry Cleaning & Laundry (upon request)
In room safe
Special diet menus (upon request)
Breakfast in Bed (request in advance)
Swimming Pool and Sauna (Rooms Hotel Kazbegi)
Massage (Rooms Hotel Kazbegi- additional charge)

Privacy Policy

At Rooms Hotels we have exciting offers and and news about the hotel and city happenings that we hope you would like to hear about. By providing your details you agree to be contacted by us. We will collect your name, last name, and email for marketing purposes. The data will be treated with respect. You may withdraw any time from receiving email communications from Rooms Hotels.

In addition to the data that you provide to us, we may also match profiling data from third parties with your registration details. We work with Revinate Marketing to set up newsletters and satisfaction surveys.

If you wish to stop receiving communications from us at any time, you will be able to do so by getting in touch or by following the unsubscribe link in our emails.

Check-in Check-out

At Rooms Tbilisi our guaranteed check-in time is 2PM and checkout at 12PM, while at Rooms Kazbegi check-in is at 3PM and checkout at 12PM. We are more than happy to store luggage if you arrive early and depart late. Should you need an early check-in or late check-out, please let us know in advance and depending on availability we will do our best to accommodate you.


You can find the laundry fill-in form and laundry bag hanging from the rack in the entrance within your room. Please, note that Rooms Hotel is not responsible for shrinkage, changes of color, or damage to buttons, buckles, and zippers made of plastic. In case of a mechanical damage, the Hotel will compensate a maximum of 10X the laundry charge.


Housekeeping will service your room daily to check that you have everything you need. Please note, that housekeeping will not service your room, if the Privacy Please sign is placed on the door. If you require any additional items for your room or you need anything changed, please, do not hesitate to call the front desk 555.


Rooms Hotel Tbilisi and Rooms Hotel Kazbegi are non-smoking hotels. Smoking is only allowed on the terrace, room balconies, and the garden.